FAQ
Answers to the questions we actually get from prospects in Tampa, Wesley Chapel, Tarpon Springs, and the rest of Tampa Bay. If you have a question that is not on this list, send it through the contact form.
Pricing
Tarpon Web Co. founding-client pricing runs $800 for a Starter site (up to 5 pages, 1 week build), $1,500 for a Standard site (up to 10 pages, 2 weeks, online booking), and $2,500 for a Premium custom build (3 weeks). Standard rates are $1,500, $3,000, and $5,000 once founding spots fill.
Founding-client pricing is roughly half off our standard rates, available to the first cohort of clients while we are building out the case-study book. It is a flat fee, not an introductory rate that climbs later. Once founding spots fill, we move to standard pricing and never raise the rate on a founding client.
All tiers split into stages, you do not pay the full amount upfront. Starter and Standard split 50% to start, 50% on launch. Premium splits in thirds: one third to start, one third at the design review, one third on launch. Monthly hosting starts the day your site goes live, not before.
Hosting and SSL, security patches and uptime monitoring, real human support that replies within one business day, the self-serve content editor for text, photos, hours, and menus, and minor content updates as part of the plan. Quick fixes are included; full redesigns are quoted separately.
Services
Small commerce, yes. For a handful of products through Stripe Checkout, we wire it up and keep it simple. For real catalogs of 100 plus products, inventory, and shipping, we will be honest and point you toward Shopify or a Shopify expert. Not in v1 for us.
Yes. Before web, Jimmy spent years as a graphic designer (Custom Ink, Game One, freelance), so logo design and brand identity are part of what we offer. If you already have a logo, we work with it. If you do not, we can build one alongside the site.
Yes. We move sites off WordPress, Wix, Squarespace, GoDaddy, BentoBox, and similar platforms onto a lightweight stack we own. Menus, reservations, gift cards, and online ordering links keep working through the cutover. Most migrations take one to two weeks once we agree on scope.
Yes. Every build ships with on-page SEO, schema markup, fast page loads, mobile-first layout, and Google Business Profile alignment. Standard and Premium tiers add full local SEO and structured data. Ongoing content marketing is a separate engagement we are happy to scope.
Process
One to three weeks, depending on tier. Starter is 1 week. Standard is 2 weeks. Premium is 3 weeks. We agree on the launch date in writing before we start, send progress along the way, and ship on the date we promised.
Yes. Every site ships with a simple editor. Log in, update your hours, swap photos, change menu items, post news. No code, no calls. We hand you the login on launch day and there is no extra fee for using it. Bigger structural changes (new pages, new sections) we quote separately.
Cancel hosting anytime. No contracts. We will hand you a full export of your site, the domain stays yours, and you can move it to whoever you want. We just ask for 30 days notice so the handoff is clean.
Service area
Wesley Chapel, FL, north of Tampa, near Bruce B. Downs and SR 56. We are local to Tampa Bay (Tampa, St. Pete, Clearwater, Brandon, New Port Richey, Land O' Lakes, Lutz, Tarpon Springs) and work with businesses anywhere.
Yes. Most of our clients are in Tampa Bay, but the work runs the same wherever you are: email, video calls, async reviews, written quotes. State and country do not change pricing or timeline.
Send the question, or send the current site. We reply within one business day, usually faster.